Refund Policy

We want you to be satisfied and hence all plans purchased on the JobsIndia platform are eligible for refund,provided the request meets the guideline our refund policy

How to Request a Refund?

  1. Now you can directly raise a support ticket for refund on the dashboard. Click the Contact us button, explain your issue. Our support team will reach out to you within 24 hours to resolve the issue
  2. Via Chat support on website (www.JobsIndia.in) or application (JobsIndia For Recruiter) during business hours (Mon-Sat: 10am-6pm).
  3. Via E-mail:help@JobsIndia.in
  4. Via customer support call at 080 4748 0760

After you’ve submitted your refund request, you will also be sent an email confirming that your request has been processed.

Am i eligible for refund

Outline the conditions under which a refund will be considered. This might include a specified time frame after purchase, the condition of the machine upon return, and adherence to specific return procedures.

  1. Your Purchase was made within 30 days.
  2. You have at least one active job post for 3 days post your purchase
  3. Your profile is verified and adheres to the JobsIndia policies. Read more about it here
corporate
If you have purchased the plan directly from our website or mobile app 100% of the plan purchase amount If you are eligible
In case you have purchased the plan through our sales team he refund will be calculated based on the number of days remaining in your plan validity and will be processed provided the number of responses received is half of the committed response for the plan purchased.
For example: if the plan is ₹5000, plan validity is 28 days, the start date is 1st Oct and end date is 28th Oct and refund is raised on 15th, then refund amount will be given for remaining 13 days that will be (5000/28) * 13 = ₹2321
Additionally, If you have received calls from irrelevant candidates, or have issues with candidate quality in the database, our team will verify the cases and the amount will also be refunded (₹50 per call, ₹5 per Database unlock)

Frequently Asked Questions

How many times can I request a refund?

You can request a refund only Once per plan.

How much time it will take for a refund to be processed

The company's workload and the volume of refund requests they're handling at a given time can influence processing times. During busy periods, such as sales seasons or holidays, processing times might be longer.

In what cases JobsIndia is not liable for any replacements/recovery/liability?

  1. Employee leaving
  2. Employee misconduct
  3. Employee background verification
  4. Employee criminal activities

What is JobsIndia blacklisting policy?

Any company which falls under the following categories is considered blacklisted:

  1. Consultancies

    1. Employers who are hiring for other employers.
    2. Employers who are charging money.

  2. Vulgar Jobs

    1. Employers posting obscene jobs.
    2. Employers posting jobs requiring personal favors.
    3. Employers posting jobs involvement in human trafficking.
    4. Employers posting any religious, sexual, or politically motivated jobs.

  3. MLM Jobs

    1. Employers posting jobs to promote, and sell products
    2. Employers attract candidates to work on pyramid schemes

When you purchase a plan from JobsIndia you automatically agree with the statements listed above and the refund policy.

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